Refunds & Returns Policy

Order cancellation

You can change or cancel your order within 12 hours, or before shipping (example: if the order has placed early morning and dispatched in next few hours) Please Contact us (Dubai)

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on geekgates.com receives the following guarantees:

• full refund if you don’t receive your order;
• full refund if your order does not arrive within the guaranteed time (20 business days not including 1-3 business days processing);
• full or partial refund if the item is not as described;

Full refunds are not available under the following circumstances:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with 7-day money back guarantee. Just send us a message on Contact Us page and we will refund the purchase price.

Easy Returns

All our products are backed with 7-day money back guarantee. Just contact us and we will refund the purchase price.

We stand behind everything we sell. We offer free pickup from your location within the UAE and return the item to our shop in Dubai. The full order amount will be refunded to you within 7 working days. Please note that we do not accept exchanges, as we do not have stock in Dubai for these items.

Please do not send your purchase back to us unless we authorize you to do so.